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Manufacturing Case Studies

Upskilling with GenAI
Upskilling with GenAI

​Case Study:
​Generative AI (GenAI): Upskilling and using Copilot to enhance workflows and drive productivity gains

Current Situation & Opportunity:

A supply chain and manufacturing client, new to AI and GenAI technology, sought to assess the feasibility and benefits of using GenAI tools for staff and address related data security concerns. Staff and management had little experience with these technologies and were unclear about the impact and value on their daily workflows and tasks.

Solution:

Valulenix ran a 10-week Microsoft Copilot proof of concept with a cross-functional team, focusing on GenAI prompting, Copilot app integration, hands-on activities, and agent development. We assessed user experience, adoption, and productivity, and provided insights for IT to monitor and secure confidential data in Copilot and GenAI models.

Results:

POC participants saw a 43% average productivity increase, with 67% noting positive effects on workflow efficiency. Each saved about 50 minutes weekly, suggesting strong company-wide financial benefits at scale. Also, the POC outperformed some industry benchmarks noted in the table below.  With these results, Valulenix helped the client validate the business impact and justify the investment of upskilling staff with GenAI tools.